Terms & Conditions
How to Order
We are pleased to accept orders by post or online. Please keep a copy of your order for your records, check delivery upon receipt & advise us of any errors within 7 days.
Payment
Online Orders
We are pleased to accept payment by credit & debits cards, PayPal, Google Checkout, Cheques and Postal Orders.
Orders by Post
We are pleased to accept payment by postal orders or UK cheque in addition to credit/debit cards, however please see Postage and Packing section below. Please complete your order on-line and choose 'cheque' as the payment method. You will then be given details as to where to send payment.
Bulk Orders
If you require larger (bulk) quantities of seed than are shown in our catalogue, just contact us and we will be pleased to provide a quote for your requirements.
Postage & Packing
We aim to send orders within 14 working days of receipt of order. However, if you haven¹t received your order within 4 weeks please contact us to check. Please bear in mind that January to March are our busiest months.
Please note that despatch of your order may be delayed if paying by cheque owing to cheque clearance times.
Postage and Packing is free on all UK Orders. We have a minimum order amount of £4.75. This allows us to continue to offer free postage & packing.
In order to prevent delays in posting, please ensure that we have your correct details at all times.
Contacting Us
Please use the 'contact us' link on the home page of this website. We aim to get back to you within 24 hours
Our Catalogue
We reserve the right to change any information in our catalogue please see www.simplysow.co.uk for up to date information. We may amend the price or quantity of seed should it become necessary. We will however endeavour to update our website immediately to reflect these changes.
If a variety of seed becomes unavailable, we will endeavour to update the website as soon as possible. However should a variety be out of stock upon receipt of your order, we will try and select a suitable replacement or you may suggest suitable alternatives with your order.
All data is reproduced from our knowledge and that of our suppliers, any errors are unintentional.
Refund and Return Policy
In line with other seed companies, Simply Sow Seeds will not be liable for any costs or expenses other than the actual amount paid for any item purchased from us. Subject to our discretion, we will issue replacement seed or a credit note; however we will not accept responsibility for poor weather conditions or failure to follow the instructions for sowing. Your statutory rights are not affected.
If you suffer poor germination - please advise us in writing, within 1 month of suggested sowing time, enclosing the seed packet. This allows us to respond quickly to all our customers.
Cancellation Policy
If you wish to cancel your order for any reason, please telephone us immediately with your request. If your order has not been despatched at the time of your call, then we will arrange for the order to be cancelled and any payment taken will be refunded in full.
Privacy Policy
Simply Sow Seeds is committed to protecting the privacy of our site, customers and visitors. We will not disclose any information about our customers to third parties except where it is part of providing a service to you in so far as delivery arrangements and carrying out necessary credit and other security checks.
We will use your personal data for the purposes of processing your order, payment and delivery.
We will not sell or transfer your name, address, e-mail address, credit card information or other personal information to any third party without your permission.
We comply with the standards, procedures and requirements laid down in the UK Data Protection Act to ensure that the personal information you give us is kept secure and is processed fairly and lawfully.
We may also from time to time send you email newsletters to inform you about our products, services and promotions from Smply Sow Seeds. If you do not wish to receive email newsletters simply unsubscribe from the newsletter email at any time by sending an email to admin@simplysowseeds.co.uk and in each case write \\\"UNSUBSCRIBE\\\" in the subject heading.